As you may know, I spent a few days this past weekend down in the U.S. Virgin Islands. Of course, we spent a fair amount of...
Why customer experience is still word-of-mouth’s best friend
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Arik’s Social Media Blog
Arik’s social media blog has been in publication for more 12 years and recognized by industry outlets like PRWeb and PRWeek as one of today’s leading industry blogs. With 1,500+ posts, his content is frequently syndicated on popular sites like PR Daily, Social Media Today, Business Insider and Ragan.com.
I’m off to the islands…but I’m leaving you in good hands
It's been 5 years. 5 FRIGGIN YEARS since I've been on vacation. So cut me some slack. I'm due. Yes, as of about 4 p.m....
Is social media really all about me?
I've been trying to formulate this thought for the last week or so, but I think I'll just come right out and ask:Is social...
My Social Media MBA
For many, an MBA is a symbol of power. Prestige. Even wealth. You won't meet many CMOs who don't have their MBA. There's no...
Tweets of the Week–May 1
Over the course of a week, we see plenty of RTs and information passed along from person to person across the Twitterverse....
Is PR really in the relationship business?
First, I need to give a huge hat tip to Jay Baer and Shannon Paul for the title and idea for this post. It’s based on a...
The Twitter “IT” list
For a moment, playback to last November. Life was a lot different. We just voted in a new president. Florida had not won...
Tweets of the week
Over the course of a week, we see plenty of RTs and information passed along from person to person across the Twitterverse....
PR Rock Stars: A Conversation with Rick Mahn
Little known fact: The Twin Cities has a tremendously robust interactive/social media market. I know we're fly-over country...
Who do we pitch to when there’s no one left to pitch to?
Had an interesting, albeit short conversation with my friend and PR colleague, Ryan Mathre, on the golf course the other...
