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One thing I’ve learned about social media marketing over the 12 years I’ve been a consultant: Everyone wants to know what the next...

This post has become an annual tradition. A ritual I now go through to identify 15+ folks I’d like to share coffee with in the year...

I have a theory I want to test with you today: I think there’s a segment of our industry that completely detests–and doesn’t...

You may have missed it, but Walmart’s social media team got itself in a bit of hot water last week when someone inadvertently tweeted a...

Like many others, I watched Pixar’s new “Soul” on Christmas Day. And, as usual for Pixar movies, it didn’t disappoint....